FAQ / Bugs


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  • I wrote you about a bug, and you haven’t gotten back to me.

    My apologies! If I haven’t responded to you within 24 hours during the business week (Monday through Friday), please use the “I still need help…” link below so that I can give your issue the attention it deserves.

  • The demo has some bugs on my system. Can you fix this?

    Send me a bug report with the “I still need help…” link below, and I’ll look into it. I prioritize issues based on severity and customer status, so non-showstopper demo issues tend to fall lower on the priority list. Since there are infinite possible interactions between your unique computer/DAW configuration and Valhalla plugins, the sad truth is that we may not be compatible. However, I try to get things working on as many computers as possible, so please send me a bug report if you run into any issues!

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