FAQ / Purchasing

• There's a company selling Valhalla plugins on eBay - are they legit?

  NO. We’ve come across a few people selling Valhalla plugins on eBay, and they have all been unauthorized copies of the Valhalla plugins so far. Any authorized sale will require the purchaser to create a Valhalla DSP user account. We will not provide customer support to plugins purchased through eBay, and strongly encourage people to view any and all eBay Valhalla plugin sales as suspect.

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Other FAQs in Purchasing

• Do I have to purchase the AAX/VST2/VST3AU version separately from the other plugin versions?

  No. When you purchase a Valhalla DSP plugin, you can download and install the AAX, VST2, VST3, and AU versions, for both OSX and Windows. One purchase covers all of the DAWs that you own and personally use.

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• Can I purchase the plugins as a gift?

  Super, but we would highly recommend our gift certificates as a better alternative!

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• Can I transfer my license to someone else? If so, how do I do this?

  We have temporarily disabled automatic license transfers, in order to work out some technical issues with our website. We plan on making automatic license transfers available again sometime in 2024. In the meantime, please contact us via the support form if you wish to transfer a license.

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• I’ve tried out the demo and I want to buy it. How do I buy a Valhalla DSP plugin?

  Just go to the product page of the plugin(s) that you want to buy, and add them to the cart.

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• Does Valhalla DSP sell plugins through resellers?

  No. Valhalla DSP only sells plugins through the Valhalla DSP website. Any sales that don’t involve making a Valhalla DSP account for getting the license are unauthorized sales. We will not provide customer support to plugins purchased through unauthorized 3rd parties.

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